Church Account F.A.Qs
Get your answer today as a church administrator/pastor on how to use myKanisa Platform to manage, automate and connect your church. If you do not find the answer on the FAQ section, feel free to reach us through sending an email to support@morfieltd.co.ke
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How do I register my church on myKanisa?
Registering your church with myKanisa is quite easy. Remember, churches get a management platform to collaborate and manage their church, an application to communicate and connect with church members and market your church ministry.
To sign up:
1. Visit our website www.morfieltd.co.ke to sign up.
Fill the signup online form and make your subscription payment as per your church subscription category.
An agent from Morfie LTD will call you to verify your information and activate your church account.
Please note that you will be given one extra month for free on your first subscription and bonuses of bulk SMS. -
What's a management module and how does it benefit my church?
A management module is a collaboration privilege that allows different teams in your church to access different management interfaces and perform different functions.
myKanisa solution provides you with these 4 management modules:
1. Secretariat module: These module allows your church secretary or rather secretariat team to manage members, children, departments, attendances, events, appointment Reservations, announcements & send Bulk SMSs.
2. Finance Module: Your church treasury team can manage the various church transactions, revenues and expenditures, finance voteheads and bank accounts and generate finance reports with ease.
3. Media module: myKanisa allows you to have a church private social platform that can be regulated by your media team. The team can also publish devotional contents on myKanisa.
4. Minister's Module: Your church ministry team (Pastor's & Counsellors) can be able to create appointment sessions and publish devotional contents for your church. -
What bonuses does myKanisa provide churches once they enroll to myKanisa Solution?
As myKanisa Team, we understand that there maybe members in your church who do not have access to smart devices, it is for this reason that we give you free limited Bulk SMS every month, once you make your subscripton payment. Apart from that, we also give you free email notifications and app push notifications to keep your church members informed and connected.
In case you exhaust your monthly free bulk SMS, you are allowed to buy extra SMS tokens at fee of Kshs. 0.7/SMS. -
What happens when I want to stop using/terminate my myKanisa church account?
We always value our customers at all times and that's why we promise to give you a smooth termination. myKanisa allows your church to host it's data which is very important to you. When you decide to terminate your account we will organise and package your church data and send it to your church email, Dropbox or preferred storage device.
Please note, to terminate your account you must fill the termination form and you will not be refunded any payments to myKanisa during or before termination. Your account will be inactivated immediately after termination and deleted permanently two weeks after termination.
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Online Minister/Pastor F.A.Qs
Everything you need to know to get started and be a pro online minister on myKanisa App. Get your answer today and spread the faith, get followers, donations and start conversations with your followers.
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How do I enroll to be an online pastor on myKanisa App?
myKanisa allows online pastors to publish devotional posts, get followers, receive donations and start conversations with their followers.
Here is how to enroll as an online pastor:
1. Open myKanisa APP.
2. On the app navigation bar, you will see the profile icon. Click on the icon to access the profile page.
3. On the profile interface you will see a button labelled Become An Online Minister, click on the button to enroll as an online minister
4. There are 3 sets of information you are required to sign up as an Online Minister:
1. Profile Information
2. myKanisa Wallet information.
3. Payment information.
To verify your information, you will get an OTP verification code in your provided contact information. -
How do I publish posts (images, videos and audio clips) on myKanisa App?
Online ministers have an advantage of posting devotional contents (images, videos and audio clips) and starting virtual crusades.
Here is how to create and publish devotional contents.
1. Open myKanisa App and go to your profile.
2. While on the profile page, scroll down until you see a plus button on you right hand side.
3. Click on the button to see the option of Images, Audio Devotions, Videos & Virtual crusade.
4. From the options, choose the type of content you would want to publish. -
How do I receive donations for my ministry and withdraw my donations?
Online Pastors have a wallet called myKanisa Wallet, where they can receive donations from people interacting with their ministry contents and would want to support their ministry.
Your myKanisa Wallet is located on your profile section, at the top, there is a menu bar which when clicked, you'll see myKanisa wallet under "Account" section. You can be able to view your account balance and recent transaction on the wallet and you can also initiate a withdrawal.
Please note that you cannot deposit money to your myKanisa Wallet. You only receive and withdraw. -
Can I register an online minister's account if I am not a pastor?
Yes you can. Gospel musicians, Counsellors, Motivational Speakers etc. can register for the online ministers package and get to reach more people.
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Payment F.A.Qs
You are right. You may be required to pay some fees to use myKanisa Solution, but not to worry, the solution is very budget friendly. myKanisa App is very much free for any christian or church member who may want to start their devotion, connect with their church and/or discover new churches and online pastors across the world.
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How much am I required to pay to register my church on myKanisa?
myKanisa church payment is dependent on your church capacity/active membership.
Please note that we do not assume that your total registered church members is equal to your church capacity, because you can have very many registered members but very few active members. We check your church member traffic/usage on myKanisa App and the total storage capacity your data occupies in our server to establish an estimate of your church capacity/active membership.
Click here to see the different myKanisa Church payment packages to get started.
We look forward to having your church on board. -
How much am I required to pay to register as an online pastor?
You are required to pay Kshs. 450 per month to become an online pastor on myKanisa App. Open myKanisa App today and make your payment via Google Pay to get started.
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Does myKanisa (Morfie LTD) accept cash payments?
No, we do not accept cash payments. All payments should be made online through our sites or deposited directly to our bank accounts.
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I would like my church administrators to be trained on how to use myKanisa. How much do you charge for training?
You will be required to pay Kshs. 4,000 for physical training if your church is located in Nairobi. You may be required to pay additional fees if your church is located outside Nairobi.
Online trainings are usually free and do not take more than 2 hours. -
Can I be refunded after making a first subscription?
Yes. You can be refunded after making a subscription payment within 14 days from the time of payment. You may not be refunded the full amount depending on the type of subscription you made.
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Security & Privacy F.A.Qs
As myKanisa team we try as much as possible to ensure that you get a secure platform that upholds the privacy you deserve.
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When I register as a church member and update my profile information, how many people can access my information?
The information you give can only be accessed by you and your church administrators. Your church administrators use their member data to help them in decision making and better grow/improve the church ministry.
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As a church administrator/pastor, how safe is our church data on myKanisa?
Before we even talk about your church data privacy, you should be aware that your passwords are encrypted on myKanisa and you are not supposed to share your passwords with anyone. Your church data is very secure on myKanisa as we are using a virtual private server and have contracted a cyber security company to secure our server and perform back-ups in case there is data loss.
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What happens if there is a data breach or myKanisa system is hacked?
In case there is are security issues, We will inform subscribed customers of attacks. (2 weeks between customer disclosure and public disclosure) and we have a plan to fix all critical defects within a maximum of 21 days from the time of dicovery.
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myKanisa App General F.A.Qs
General myKanisa App users can get there answers here on how to access awesome features that can help better their ministry search, fellowships and devotions.
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How can I create a myKanisa Account/Sign Up on myKanisa App?
Want to create an account so you can start using this amazing fellowship app?
Here are six easy steps to follow if you want to sign up for a myKanisa App account in 2022.
1. Open the myKanisa app.
2. Tap the profile icon (bottom right corner)
3. Select "Sign up with phone or email."You can use your Google Account to create a myKanisa Account
4. Enter your email address or phone number
5. Set a password.
6.Done - You have a myKanisa App Account -
How do I register as a church member on myKanisa App?
Once you register as a church member, you will be able to log in to your church after your church administrators have approved your registration.
Here are the steps you have to follow if you want to register to your church.
1. Open myKanisa App.
2. At the top of the home/feed page, you will see a section with Log in and Register button.
3. Click "Register" button
4. Select the church you want to register to from the list of churches. (At the top there is a search bar that you can use to search for your church.)
5. Read through the description of the church and click the register button at the bottom.
6.Provide your information and agree to the terms and conditions then click register.
7. Wait for your church administrator to approve you. Once you are approved, you will receive an email notification and app notification telling you that you can now go ahead and login to your church. -
How do I login to my church on myKanisa App?
To be able to login on myKanisa App, you must first be registered. Your church administrators can register you from their backend myKanisa administration platform, or you could register yourself from myKanisa App and wait for their approval.
If you are already registered, follow these steps to login to your church:
1. Open myKanisa App.
2. At the top of the home/feed page, you will see a section with Log in and Register button.
3. Click Login button.
4. Use your phone number and password to login. (If your administrator registered you from the myKanisa church administrator platform, you will get your first time login details on your registered email address.)
If you do not remember your password or are having a hard time tracing your email sent login details, you can click forgot password to reset your password. Please note you must enable promotional messages to get password reset OTP code. -
How do I join a virtual crusade/podcast?
myKanisa registered churches and online pastors can be able to start virtual crusades/podcasts which you can join listen to and even react to by sending comments and likes.
Here is how you can join these virtual crusades:
1. Open myKanisa.
2. Click on the crusade icon on the navigation bar.(Located at the bottom)
3. Select the crusade you want to join from: Live Crusade and Coming Soon...
When you click on any live crusade you will automatically join the crusade and start listening and when you click on coming soon, you'll be directed to a page that has 3 action buttons:Set Reminder, Add to Calendar and Share -
How can I discover churches and online pastors near me?
With myKanisa App you can be able to discover churches and online pastors near you or in a particular geographical area.
To find churches and online pastors follow these simple steps:
1. Open myKanisa.
2. On the navigation bar, click on the Find icon
3. To see registered churches and online pastors near you, click Share Location and see registered online pastors and churches in other geographical areas, click Share Later
myKanisa allows you to get directions to the churches and even see descriptions and devotional contents from the online pastors and churches.
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myKanisa App Church Member F.A.Qs
Here is some responses to some of the questions you might be having with regards to connecting with your church and other church members. You can always send us an email to support@morfieltd.co.ke if you do not find an answer to your question in this section.
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How do I join a church ministry/department?
You can be able to read about your available church ministries/departments and register to be member of various church ministries/departments.
Follow these steps to see and join ministries/departments in your church:
1. Open myKanisa App and Login to your church.
2. On the home page, you'll see Ministries Card, Click on the card to see your church registered ministries.
3. You will see "Church Ministries" and "My Ministries" sections, under "Church Ministries", click on the ministry you would want to read about and request to join.
4. Click Request to join button at the bottom.
Your church administrator will aprove your request to join the ministry. Once you are approved, the ministry will appear on the section of "My Ministries" -
How do I set reminder to attend a church event?
myKanisa not only allows you to set reminder to attend church events but also allows you to see description and pin location of where the event is to take place.
Here are steps to access Event and set a reminder:
1. Open myKanisa App and Login to your church.
2. On the home page, you will see Events Card, click on the card to see your church events.
3. On every event, you'll see Set Reminder button. Click the button to set reminder. (Once clicked the button changes to drop reminder, to undo the reminder click the button to change to Set Reminder) -
How do I book a church appointment with my church pastor on myKanisa App?
Your church pastor/administrators can setup appointment sessions which you can book spaces to attend.
Here is how to book an appointment using myKanisa App:
1. Open myKanisa App and Login to your church.
2. On the home page, you will see Appointment Card, click on the card to see your church available appointment sessions.
3. Click on the appointment session you would want to attend.
4. Select the time you would want to book space in the appointment session and the type of meeting you would want, that is, whether physical or online.
If you book an online appointment, you will receive a meeting link automatically on your email which you will use to attend the appointment session. -
How do I publish a post and have it shared with my church members and/or the public?
myKanisa allows you to publish posts which you can be shared with your registered church members and the public.
Here is how you can be able to create posts and publish them:
1. Open myKanisa App and Login to your church.
2. On the navigation bar, you will see an icon labelled Feed. Click on the icon to see posts published by your church members.
3. On top of the feed page, you will see a tag written What's on your mind. Click on that section to be directed to a page where you can be able to create and publish posts.
4. In this page, you will see a section that allows you to pick/select the photo you would want to post and a section where you can write a description to your post.
5. If you would wish the post you created to be public, use the toggle button to make your post public, otherwise you can click the Publish to share your post. -
How do I change/add my profile picture on myKanisa App?
You can change your avator/profile picture in order to personalize your account and also identify yourself in the your published posts.
Here is how to go about changing of your Profile picture:
1. Open myKanisa App and Login to your church.
2. On the navigation bar you will seeProfile, click on the profile icon to see your profile.
3. Click on your avator/profile picture icon, then click on upload image to select avator image from your gallery.
4. Crop the image you select to your preferred sizing then click finish cropping.
5. Wait for your image to load then click Change Profile Pic to update your profile picture.
Please note that you need to be patient when uploading your profile picture to allow them to load. -
How do I download my church ID on myKanisa App?
You can be able to download your own personal church ID which will give you the sense of identity and help your church ushers to automate the process of collecting church attendance.
Download your church personal ID using the following steps:
1. Open myKanisa App and Login to your church.
2. On the navigation bar, you will see profile icon, click the icon.
3. You will see Download Church ID button. Click the button to download your own church ID
You could find your church ID in your phone's file manager under downloads. The format of the ID is PDF, which you can print and laminate and always carry it using your wallet.
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